Effective Date: 13/05/2025
Welcome to TailorBite (“we,” “us,” or “our”). By accessing or using our website, purchasing our products, or submitting information through our forms, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
Overview of Services
TailorBite provides AI-generated, personalised meal plans based on information you provide through an online form. These plans are delivered digitally and are for informational purposes only. They do not constitute medical advice, diagnosis, or treatment.
Eligibility
To use our services, you must:
Be at least 18 years old, or have consent from a parent or guardian if under 18.
Provide accurate, complete, and current information when purchasing or completing any forms.
Payment & Billing
All payments are processed securely via Stripe. You agree to provide accurate billing information and authorize TailorBite to charge your selected payment method for the plan you purchase. Pricing is in AUD and includes applicable taxes where required.
We offer:
One-time digital purchases (e.g. single meal plans)
Recurring subscription plans (e.g. weekly or monthly renewals)
Subscriptions will auto-renew unless canceled before the next billing cycle.
Refund Policy
Due to the digital and personalized nature of our service, all sales are final.
We do not offer refunds, whether for one-time purchases or subscription payments, including instances where:
You fail to complete the intake form
You are dissatisfied with the plan
You forget to cancel your subscription
Please ensure you read all product details and understand the offering before purchasing.
Delivery of Services
Once payment is confirmed, you will be sent a form to complete. Upon submission of your form, your plan will be generated and delivered to the email address you provided, typically within 12 hours (up to 24 hours during peak periods).
If you fail to submit the form, we cannot generate your meal plan. You are responsible for checking your inbox and submitting the form in a timely manner.
User Responsibilities
You agree not to:
Use TailorBite meal plans as a substitute for medical advice
Share your personalized plan publicly or redistribute it
Provide false or misleading information
Attempt to reverse-engineer or misuse our platform
Intellectual Property
All content, including logos, designs, AI-generated meal plans, and templates are the intellectual property of TailorBite and may not be copied, reproduced, or reused without express written permission.
Limitation of Liability
We are not liable for any injury, loss, or damage resulting from:
Reliance on nutritional content
Errors or delays in delivery
Inaccurate user input
Use of our service is at your own risk. TailorBite makes no warranties or guarantees regarding fitness for a specific purpose or results achieved.
Modifications to Terms
We reserve the right to change these Terms & Conditions at any time. Continued use of our service after changes indicates your acceptance of those changes..
Governing Law
These Terms are governed by the laws of Queensland, Australia. Any disputes arising from these terms will be handled exclusively in the courts of Queensland.
Effective Date: 13/05/2025
This Privacy Policy outlines how TailorBite collects, uses, and protects your personal information.
Information We Collect
We collect the following data:
Personal details: name, email address, payment info
Health and lifestyle data from forms: age, weight, goals, preferences
Usage data: time of purchase, subscription history, and engagement with emails
How We Use Your Information
We use your data to:
Generate and deliver personalized meal plans
Process payments
Communicate updates, changes, or offers
Improve our services and platform
Data Storage & Security
Your information is stored securely through third-party services like Stripe, Google, and Make.com. We implement reasonable measures to protect your data but cannot guarantee 100% security..
Third-Party Sharing
We only share your data with third-party services necessary for the delivery of our service.
We do not sell or rent your personal information..
Data Retention
We retain user data for as long as needed to provide services, comply with legal obligations, and improve our platform.
Your Rights
You have the right to:
Access the data we store about you
Request corrections
Request deletion (which may impact your ability to receive plans)
To exercise your rights, email us at admin@tailorbite.com
Cookies
We may use cookies to improve site performance and user experience. You can disable cookies in your browser settings.
Changes to Privacy Policy
We may update this policy from time to time. Any changes will be reflected on this page with a new effective date.
Contact Information
If you have any questions or concerns, contact us at:
TailorBite
Admin@tailorbite.com
www.tailorbite.com